Legal

Terms of Use.

The rules for using this website. The pilot and commercial agreements live in separate signed documents.

Who These Terms Cover

These terms apply to the website at the-digital-key.com. The platform itself, when deployed at a hotel or operator location, is governed by a separate signed agreement between The Digital Key Limited and the operator or hotel.

Acceptable Use

Use the website for normal informational and business purposes. Don't try to break it, scrape it at scale, copy our content for a competing site, reverse-engineer the demo pages, or submit fake demo or pilot forms. We reserve the right to block access if any of those happen.

Intellectual Property

The Digital Key, the wordmark, the design, and the platform technology are property of The Digital Key Limited. Six patent claims covering NFC valet operations were filed in November 2025 and are pending. Don't reproduce our content, copy our patent-pending methods, or imitate our brand.

No Guarantees

The website is provided as-is. We aim for accuracy on every page, but specifications, features, pricing, and integrations can change. Before committing to a pilot or contract, confirm the details in writing with us. We are not responsible for any decision made solely on the basis of the website content.

Limitation of Liability

To the extent permitted by law, The Digital Key Limited's liability arising from your use of this website is limited to a refund of any fees you paid us specifically for website-related services, which is currently zero. For commercial agreements, liability terms are set in the separate signed contract.

Governing Law

These terms are governed by the laws of the Commonwealth of Pennsylvania, United States. Disputes are handled in Allegheny County, PA courts.

Changes

We may update these terms. The updated date will show at the top. If changes are material, we'll post a note on the home page for at least 30 days.

Contact

Legal or operational questions: hello@the-digital-key.com.